If you have a question, we'd love to help you! To ensure we best address your questions, it's important that you direct your inquiry to the right people. Please read over the below information and choose the section that best matches what you are looking for.
For Pre-Sales or After Order Care Related Inquiries:
(We can only support questions on orders from www.honeywellstore.com)
|If you have a pre-sales question before you place your order:
|If you need to make a change to your order:
|If you need assistance in placing your order:
|If you want to track the status of an order you already placed:
||Check Order Status
|If you want to return an item(s):
||Review Return Policy
|For any general order related inquiries:
For Parts, Technical or Warranty Related Product Inquiries:
We try to provide as much product information as we can about the products we sell, but if you can't find the information on our site or if you have a more technical question, we want to make sure you are connected with the right support number.
For technical questions on the following products please call the corresponding number:
|Thermostats, Door Chimes and Light Switch Timers/Furnace HVAC Filters, Whole House Humidifiers and Water Alarms
|WiFi Digital Thermostats
|Portable Air Purifiers, Humidifiers and Filter Accessories/Portable Fans and Heaters
|Safes, Shredders and Door Locks
|Outdoor Lights and LED Bulbs
|Ceiling Fans and Ceiling Remotes
|Air Coolers, Air Conditioners and Dehumidifiers
|Central Vacuum Systems and Parts
|Commercial Air Purifiers. Electronic Air Cleaners
|Shop Vacs & Portable Vacuums
|For All Other Product Related Inquiries
If you are Interested in Buying in Bulk or Would Like to Speak to a Sales Representative:
Our friendly sales staff is ready to help! We have wholesale and bulk pricing options available for all qualified customers. If you believe you are a good candidate for our bulk purchase program please call 847-701-3038 or email firstname.lastname@example.org
with information (items of interest, quantity required, contact info, ect...) on what you would like to purchase. Please note, our sales staff is only available Monday through Friday from 9am-5pm CST.
If you Misplaced your Keys, or Forgot the Combination to your Safe:
Please review the Honeywell Lost Combinations / Replacement Keys Form
for detailed information on how to order replacement combinations and keys. If you have any questions about the form or need more information please call 1-877-354-5457.
If you are Looking for The Owner's Manual of your Honeywell Product:
If you are able to find the product on our site please look in the "manuals" tab on the product page for a downloadable manual. If you can not find it on our site please visit the Honeywell Find Your Manual Page
If you had a Problem Navigating our Site or would like to Provide Feedback:
We are constantly updating our site to provide the best possible experience for our customers. Unfortunately mistakes do happen, so please feel free to email us at email@example.com
with any problems you experience while on the site. Your feedback is appreciated and ensures that other customers do not experience the same problem!