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COVID-19 Update on Store Procedures
Click here to view information about how COVID-19 has impacted our store procedures.
Order Processing
Processing timeframes, placing an order, and order processing notifications
Phone Orders
How to place an order over the phone with Honeywell Store
Sales Tax and Tax Exempt
Sales tax, tax exempt, international taxes and when they are applicable
Terms Account
Setting up a terms account with Honeywell Store for wholesale or bulk purchases
Clearance / Discounts
Details regarding items put on clearance and current coupons or promotions
Wholesale or Bulk Purchases
How to apply for a wholesale or bulk purchase with Honeywell Store
Freight Forwarders or Border Pick-Up Locations
We currently do not ship to any Border Pick-Up or Freight Forwarder locations
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General shipping policies and procedures for all shipments
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Economy shipping policies, procedures, and timeframes
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Federal Express shipping policies, procedures, and timeframes
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Explanation of what drop shipments are as well as Honeywell Store drop ship policies
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Shipping policies including damaged items, missing items, and undeliverable or refused packages
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Notifications you may receive from Honeywell Store via e-mail
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How to change or cancel an order you have placed with Honeywell Store
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How to find out the status of your order and obtain the tracking associated with it
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How to obtain an invoice from any previous purchases made with Honeywell Store
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Why items are out of stock or on backorder and what it means
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Return Policy and Instructions
Honeywell Store return policies and procedures
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Honeywell Store policies on damaged items
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Honeywell Store policies on defective items
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Special return conditions for Honeywell Electronic Bikes
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Honeywell Store return policies for unique items and drop ship orders
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Learn how to create an account and what the benefits of having one are.
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Complete list of store policies and procedures
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Please be aware of our Holiday operating times and shipping windows
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Click here if you have a question on a product we sell, a general order related question or just need to contact us.
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