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Warranty Claim Form

The Honeywell Store accepts warranty claims for select Honeywell products purchased and located within the United States. Warranty coverage and duration vary by product type. Before submitting a claim - .

Please Note: Claims submitted through the Honeywell Store are handled separately from claims submitted directly to the product manufacturer. We cannot access the details, documents or status of a manufacturer claim, so you must provide all required information and documents again when submitting this form.

Your Claim # Is
  • Date Submitted: 9/3/2026
  • Submitted on: Honeywell
  • Name:
  • Email:
  • Phone Number:
  • Product Model #: (Qty: )
  • Product Description:
  • Your Message:

If you have any questions, please email us at sales@honeywellstore.com

Save your claim number for your records. You may also print a copy of your claim details.

Please Enter Your Information:

Please enter your full name.
Please enter your street address.
Please enter your city.
Please select a state.
Please enter a valid zip code.
Please enter a valid phone number.
Please enter a valid email address.

Product Information:

Please select a product type.
Please enter a product model number.
Please enter the quantity.
Please enter the date you purchased the product.
Please enter where you purchased the product.
Please enter a brief description of the product.

Proof of Purchase & Product Images:

To help us quickly process your warranty claim, please upload the following images:

  • Proof of Purchase (Required) – Provide a photo of your receipt or a copy of your order confirmation that clearly shows the purchase price.
  • Product Image (Required) – Provide a clear image of the product included in your warranty claim.
  • Defect or Error Code Image (Required) – Provide a clear image showing the defect, damage, or error code displayed on the product.
* Upload 2–8 files. Maximum 8 MB per file. Accepted formats: JPG, PNG, HEIC and PDF.

Describe the Product Issue:

Describe the problem, when it began, any error codes displayed and any troubleshooting steps you have already tried.

Please enter the reason why you are submitting a claim.
Warranty Claim Info
What's covered in this claim?

This warranty form is specifically for the following Honeywell product types: dehumidifiers, door hardware & locks, electric bikes, hand dryers, light bulbs, outdoor light fixtures, outdoor security lights, portable air conditioners, portable air coolers, safes, shredders, split AC units, vacuum cleaners and water coolers.

What's not covered in this claim?

Any product outside the warranty time period from the date you purchased the product or any product that has been misused or abused. The defined period of time may vary by product, please check your product manual for more information about your product's warranty.

How long does it take for claims to be processed?

Please allow a few business days for our customer service team to review your warranty claim. We are working to respond to each request as quickly as possible and appreciate your patience. Providing accurate contact information and complete product details can help prevent unnecessary delays.

What happens if my claim is approved?

If your claim is approved, we will email you with the available resolution (Issuing a store credit) and any required next steps. The resolution will depend on the product, its warranty terms and the details of the claim.

We understand that product issues can be frustrating, and we're committed to resolving your claim as quickly and efficiently as possible. We'll keep you informed throughout the process and strive for a satisfactory outcome.

Please feel free to contact us if you have any questions, thank you!
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