Customer Reviews For The Honeywell Dual Hose Portable Air Conditioner, 14,500 BTU

Overall Rating

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4 Reviews
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4 customers recommend this product

Product Reviews

Esteban
June 22, 2025
Excellent cooling, hard to clean

This machine is the bees knees, I first purchased a single hose machine from some rinky dink manufacturer. The room stayed hot and humid. Got this machine and during high temps of 40celcius, the room stays at 21 while the rest of my rinky dink appartment maintains at 24. It's spectacular. Despite temps reaching absurdly high counts, this machine keeps you cool and dry.

Jesse Ladao
February 21, 2025
Excellent

Quiet and efficient. Cools as described and the dual hose system works great

Karen B
July 20, 2022
Verified Purchase
Excellent Customer Service

This product definitely cools as intended. A bit noisy/rattle more than we had expected, but with these temps that is a minor issue. I had concerns about delivery and needed to phone customer service, I was so happy to speak to a human AND have my questions answered AND she was extremely polite, all of which are uncommon as of late. Please keep up the good work and human contact.

Joe G
June 29, 2022
Excellent so far

Has been excellent for us in the summer so far. I appreciate the overall look and display. It's not a clunky unit at all. May consider getting one for my daughter's new home.

Product FAQs

What is the advantage of a dual-hose system over a single-hose unit?

A dual-hose system is significantly more efficient for demanding cooling needs. One hose draws fresh air in from the outside to cool the condenser, while the second hose expels warm air and moisture back outside. This prevents "negative air pressure". This is a common issue with single-hose units where cooled indoor air is accidentally sucked out of the room and replaced by warm air seeping in from other areas.

Do I need to empty a water bucket?

Usually not. This unit features an Auto-Evaporation System that automatically exhausts collected moisture through the air outlet hose. In most cooling conditions, there is no bucket to empty. However, in extremely high-humidity environments, the internal safety tank may fill, at which point the "Tank Full" alert will notify you that it needs to be manually drained using the included drain tube.

How large of a room can this unit effectively cool?

This 14,500 BTU (ASHRAE) / 10,000 BTU (SACC) model is designed for powerful spot cooling in rooms up to 725 square feet. This makes it an excellent choice for large bedrooms, living rooms, or open-concept dining areas.

Can this unit also be used as a standalone dehumidifier?

Yes. In Dehumidifier Mode, it can remove up to 101 pints of moisture per 24 hours. For long-term or unattended use in damp areas like basements, you can connect a standard garden hose to the continuous drain outlet to bypass the internal tank entirely.

What is included in the window installation kit?

The package comes with everything needed for a quick setup, including a flexible dual-exhaust hose, a drain tube, and an adjustable window bracket. The bracket fits window openings from 19.7 inches up to 47.2 inches, allowing it to work with most standard vertical or horizontal sliding windows.

HW4CEDAWW0 Video Guide

Watch this helpful video to learn more about the Honeywell 14,500 BTU Dual Hose Portable Air Conditioner with Dehumidifier and Fan, White, HW4CEDAWW0.

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