Honeywell True HEPA Allergen Reducer & Germ Fighting Air Purifier, 50150 Reviews
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Reviewed: 05/14/2013 by Debra Mathur
I had bought this exact same model earlier this year, and it works perfectly and am I very happy with it. However, I bought a second unit, same model, also from Honeywell, direct from company, and it is NOT working well. It vibrates badly at high speed setting. I am returning this unit for a replacement product. Hopefully that will work well, and I will not lose money on this transaction. However I am told that if Honeywell testers do not find something wrong with the unit I am returning, they will charge me shipping fees AND restocking fees. I am not pleased with that policy, as the fate of my monies related to this unit fall under the discretion of testers whom I will never speak with. I will reserve judgment until I receive new unit and testing of old is complete. On the positive side, Customer Service has been EXTREMELY polite and EXTREMELY fast acting. Very impressive.